Digital Product Refund Policy
Because all products are delivered digitally and access is granted immediately after purchase, all sales are final.
We do not offer refunds for:
- Change of mind
- Accidental purchase by someone else
- Inability to operate the file or software
- Choosing the wrong product
- Not using or downloading the product
Refunds may be granted if:
- You were charged twice by mistake
- A technical error prevents access and we cannot resolve it
To request assistance or review a refund request, please contact:
📧 artsytravelers@carolcram.com