Digital Product Refund Policy

Because all products are delivered digitally and access is granted immediately after purchase, all sales are final.

We do not offer refunds for:

  • Change of mind
  • Accidental purchase by someone else
  • Inability to operate the file or software
  • Choosing the wrong product
  • Not using or downloading the product

Refunds may be granted if:

  • You were charged twice by mistake
  • A technical error prevents access and we cannot resolve it

To request assistance or review a refund request, please contact:
📧 artsytravelers@carolcram.com