Meltdown in Verona

Meltdown in Verona is included in Pastel & Pen: Travels in Europe, a non-collaborative collaboration between Gregg Simpson and me. Gregg supplies the artwork, and I write the stories. I wrote this piece after one of the most fraught afternoons and evenings in my family’s travel history. Many years later, we can laugh about it, but at the time, our “Meltdown in Verona” threatened to tear us apart.

Two households, both alike in dignity / In fair Verona where we lay our scene.Romeo & Juliet, William Shakespeare

Almost encircled by a river, its buildings low and ancient, Verona looked as it had looked when Romeo rode hence to Mantua, when Juliet’s funeral procession snaked through the city gates, when the Montague boys crashed the Capulet banquet.

Fair Verona.

Yes, indeed it was. The tops of its brown weathered buildings shone warmly in the afternoon sun, a slight haze rose from the river, and a pale blue sky straight out of a Renaissance painting arched high overhead.

Several months earlier, an Internet search revealed that the Roman arena in Verona hosted an opera series. Although life-long music lovers, my husband, Gregg, and I had only recently discovered opera after attending a performance of Verdi’s La Traviata in an indoor theater with comfy seats and decent acoustics.

Imagine how much better, how much more authentic it would be to see a real opera performed in a real Roman amphitheater in a real Italian town! Could cultural tourism get any better?

I penetrated the clunky online ordering system and snagged the cheapest tickets for seats on unnumbered 2,000-year-old concrete steps. All that remained was to announce to friends who loved classical music that we were seeing Aida in the Roman arena at Verona and then to sit back and watch them turn green with envy.

At noon on a hot day in August, we drove into Verona and checked into our hotel. The opera wouldn’t start for nine hours, so our first stop had to be Juliet’s house. Juliet Capulet, that is. Her house, complete with balcony, gift shop, and statue with one bare breast glistening in the summer sun (don’t ask), must rank alongside the Green Gables of Anne fame on Canada’s Prince Edward Island as one of the most absurd, but lucrative, tourist attractions on Earth.

Romeo and Juliet had been my favorite play since I was a young teen like my daughter, and now it was hers. Gregg stayed behind at the hotel to watch the final hours of the Tour de France, and Julia and I set off for the Casa di Giulietta. Once there, we cheerfully handed over the entrance fee to visit a house belonging to a fictional character who, by definition, was a figment of someone’s imagination—a paper girl brought to life by a guy with a better than average knack for poetry.

Soon, we were climbing the stairs to the famous balcony and waiting while people took turns throwing out their O Romeo, Romeos. When our turn came, we stepped out onto the balcony and into the blinding flash of a camera.

The photographer gesticulated at me to nod, wave, and/or otherwise acknowledge that I’d buy the picture he’d taken. I decided to play it cool. Maybe, just maybe, I’d buy it, but I wasn’t letting him know that. No, Signor. If the picture flattered my good side, I’d consider parting with the cash. Otherwise, ciao baby.

I shrugged and turned away.

We wandered at leisure through the bare rooms of Juliet’s house. The brochure said that the house was genuinely old and had, allegedly, belonged to the Capello family who were the prototypes for the Capulets. There was also evidence that the building had served as a brothel, although the brochure didn’t indicate what evidence.

We descended to the courtyard and approached the photographer. By this time, we’d realized that the photos taken of people on Juliet’s balcony were printed onto white china mugs. Now there was a souvenir worth flying ten hours in cargo class to get. We loved tacky souvenirs on principle, and this was a souvenir that put the tack in tacky.

In vain, I searched for “our” mug, but alas, ‘twas not to be. When I asked the photographer, he looked surprised.

“I didn’t think you wanted it!”

Since I doubt that I’ll ever again stand on Ms. Capulet’s balcony, I must live my life to its conclusion unaccompanied by the photographic proof of my presence in Verona on that sultry afternoon in August.

Our visit to Verona that had started with such promise thus began a slow crawl to its ultimate destiny as a synonym for disaster in my family’s collective memory.

I soon cheered myself up with a bright idea. Why not walk over to the Roman arena and pick up our tickets for the opera? We could then return to the hotel, pick up Gregg, and enjoy a leisurely dinner at a quaint Veronese trattoria without needing to worry about queuing. Since it was 4 pm and the performance didn’t start until 9:15, the arena area would be deserted.

We arrived at the arena to find hundreds of people, most armed with cushions and newspapers, already stationed outside the various entrances. Fear twisted my stomach. We didn’t have numbered seats, which meant that we had to get in line right away or else …

After circumnavigating the arena (and it’s a big one), we found the ticket area. Not having anticipated that I’d be picking up the tickets early, I didn’t have my confirmation number.

“I need the number, Signora.”

“It’s at the hotel. But look, here’s the Visa I used to book the tickets.”

Grave headshakes, multiple keys pressed on the computer, soulful murmurings in rapid Italian.

“Please! People are already starting to line up!”

More key pressing, more murmurings, then a sharp intake of breath. It wasn’t looking good. The attendant squinted at me. “Name?”

I resisted the urge to tell her it was printed on the Visa and instead meekly spelled it out for her—all four letters.

Grimacing, she shook her head as if I’d gotten it wrong. I spelled it again.

A flurry of key pressing, murmurings rising in volume, another headshake.

“Please!”

Finally, with a sigh audible to everyone shuffling impatiently in the queue behind me, the attendant passed the tickets through the wicket and into my sweating palms.

“Where should we go?” I asked.

“Right now, go to entrance 65.”

“But my husband is at the hotel!”

“Get him right away,” she barked, as if I were short a few brain cells, which, as events transpired, was not an unreasonable assumption. “You must line up now to get a good seat.”

“Now?”

Si. Don’t wait another minute!”

Oh. My. God.

Clutching $150 worth of unnumbered seats on 2,000-year-old arena steps in one hand and Julia in the other, I hailed a taxi. I could see the crowds around the arena expanding exponentially. By the time we returned, who knew how far back in line we’d be? Would we see anything at all?

We found Gregg lounging happily on the bed in the air-conditioned hotel room watching Tour de France cyclists roar down the Champs-Élysées toward victory.

“We’ve got to go right now!”

“What?”

Now! The lady at the ticket booth said we needed to line up.”

“It’s not even 5 o’clock. And I’m watching the Tour de France!”

“We don’t have time! We have got to get in line! We can take turns going out for food.”

You’d have thought we were rushing to catch the last flight out before the Revolution.

With what seemed like agonizing slowness, Gregg got himself ready for the Great Experience to come. While his mood was not what I’d call enthusiastic, he was nevertheless moving. After all, we’d anticipated this evening for months. I knew he was as excited as I was to see a real opera in a real Roman arena in a real Italian town.

Less than an hour after I’d left the ticket booth and with the attendant’s exhortations sending poisoned darts into my brain, we arrived back at the arena. I led my family to Gate 65.

You have to visualize a Roman arena and its placement with relation to the pavement to understand the situation in which we found ourselves. Over the centuries, the base of the arena had sunk while the pavement had risen with the accumulated debris of the ages. Gregg peered over the railing into the ten-foot-deep trough.

“It looks like the pit of hell!”

“The ticket lady said we must get in line now.

“I’m not spending the next four hours down there.”

“But…”

“Are you crazy?”

I looked down at the tops of heads bent over newspapers or chatting volubly with neighbors. The noise level would make a soprano wince, the temperature had to be in the mid-forties Celsius, and the space between bodies was a few inches at best. I tried to imagine standing down there with nothing to do, nothing to read, and nothing to eat for the next four hours.

Perhaps Gregg had a point.

“How about I get in line while you and Julia get something to eat?”

“That’ll take all of an hour and then what?”

“Well, you and Julia can get in line and I’ll get something to eat. We can take turns!”

Even to my ears, my Mister Rogers jollity sounded forced. To Gregg, it sounded insane.

What followed was not pretty and not for repeating. For the next four hours, the argument raged and cooled, flared, calmed, and raged again fanned by hunger and frustration until every hidden pocket of our relationship lay bare and exposed. After a month in Europe with barely a cross word, the strain had become too much. In one not-so-glorious eruption, we made up for it—and then some.

But as all arguments eventually do, ours petered out and with grim determination, we resolved to see the opera—and to enjoy it.

We staggered back to the arena to find that only the very worst of the cheap seats were still available. No matter. We’d paid for them and now fought for them and we were damn well going to love them.

After forking out the equivalent of $15 to rent three rock-hard cushions, we climbed and climbed and climbed up, up, up to the very brink of Roman heaven to find a meter’s worth of space ten rows from the top. While we were not exactly behind the stage, we had what could best be described as a sideways backside view.

A food vendor sold us drinks and desiccated ham sandwiches, and a libretto vendor sold us Aida Cliff notes packaged in a hot pink booklet with all the words in English, Italian, German, Dutch, and French. I settled down to read the synopsis. For those who don’t know, the gist of the opera is that Aida, a slave girl in ancient Egypt, falls in love and ends up willingly burying herself alive with her lover.

And we thought our relationship had its rough spots.

As the sky darkened to deep indigo, people-squashers (seriously) waded into the crowd and directed latecomers into two-inch wide spaces, exhorting the rest of us to squeeze together. At one point, a portly German tourist fell on top of Gregg and would have bounced all the way to the bottom of the arena if Gregg hadn’t grabbed his arm and hauled him upright.

Over the course of the final twenty minutes, a voice who spoke five languages informed us that the performance would begin in twenty minutes, fifteen minutes, ten minutes, five minutes, two minutes, one minute. The orchestra struck chords, the stage lights snapped off, and the entire arena burst into flame.

Almost every member of the 20,000-plus audience set fire to the wick of a birthday candle and then held it carefully aloft so the wax wouldn’t drip down the necks of the people in front. I didn’t want to appear rude by looking behind me, but the back of my neck prickled in anticipation.

The effect of so many thousands of candles flickering in the soft evening breeze was breathtaking. For a few moments, I felt transported. Here was a lifetime experience, one to share forever at dinner parties, to cherish with secret contented smiles in the years ahead. I looked over at Gregg and grinned, our argument forgotten in the magic of the moment.

And then the music began. At least I think it did. Aida, minuscule in a gold lamé halter top (I’m not kidding), appeared on stage, and we heard a thin stream of high notes and the faint whirring of violins. I strained forward and tried to look entranced.

The opera progressed as operas do. One person sang, another person sang, they sang together, one person stomped off, another entered, etc. Every so often, chorus members clad in floor-length blue and silver robes and with faces caked in bright blue makeup drifted on to the stage and sang.

The production designer was obviously heavily influenced by mid-1970s Olympics opening ceremonies. 

At one point, several cast members leapt into canoes and paddled across a pool of water. Canoes? In Italy? Our Canadian souls appreciated the gesture, but really? Meanwhile, other cast members cavorted up and down the stage waving what looked like giant wedges of aluminum foil. I couldn’t quite get the connection with ancient Egypt, but I’m not too sophisticated in these matters.

Occasionally, the acoustics improved, and we’d hear a snippet of an aria. At this point, the two women behind us started singing. Now, I have no objection to anyone expressing themselves in their own country and in their own language, but it’s difficult to retain benevolence for people who drown out the professionals with voices that, to be charitable, were really, really bad.

Who knew that outdoor opera in Italy was a participation sport? It was sort of like soccer without the sweat.

By the end of the first act, our cramped muscles and concrete-hardened butts were screaming.

“My back’s really sore!” Gregg moaned.

“I know,” I replied tightly. “Let’s go.”

“Really?” Julia looked up from the libretto. “I like it!”

Now, there was a surprise. Despite our best efforts, Julia had resisted the lure of classical music, and opera in particular. She’d consented, grudgingly, to see Aida but had vowed not to enjoy it, yet here she was asking to stay while we could hardly wait to leave. I wavered for a few seconds, not wanting to nip this new-found interest in the bud.

But then I looked at the agonized set of Gregg’s jaw. He had a pathological hatred of crowds and, as a very tall person, dreaded being cramped.

It was time—finally—to admit defeat.

We stood up and began to edge along the row.

Scusi, scusi, oh, sorry, pardon me, scusi, ouch, sorry, scusi, prego, scusi …”

The row went on forever. I trampled toes, elicited angry gasps, felt my face burn with embarrassment. We got to the end of the row only to find…nothing. There was no way out. No aisle. Nothing. Just row upon row upon row of tightly packed opera lovers all watching the stage.

The stage? Oh no! The lights came up and the performance began again. What we thought had been the start of intermission had only been a two-minute pause.

Scusi, scusi, oh, sorry, pardon me, scusi, ouch, sorry, scusi, prego, scusi …”

We reached our cushions and sank down to the accompaniment of various disapproving clucks and whispered Italian curses.

Act II was excruciating, but at least it ended with the famous triumphal march loud enough to drown out the singing women behind us. The lights went up and the five-language voice promised a 30-minute intermission. From out of nowhere emerged coolers, wine glasses, and even little tablecloths as audience members settled down for a good half-time opera supper.

We resolved on escape. But to do so, we’d have to step in the tiny gaps between people from row to row in a near vertical descent.

Scusi, scusi, oh, sorry, pardon me, scusi, ouch, sorry, scusi, prego, scusi …”

One English woman seated next to a side railing that we—and others before us—had decided denoted a thoroughfare, hit her breaking point just as I reached her. As I gently tried to squeeze between her and the railing, she shifted her considerable bulk and left me with two equally dire choices.

I could stand still and never see my family again or I could step on the woman’s thigh. I chose the latter.

“Do you mind?” she squawked.

And then she punched me. Hard. The woman could have tried out for England’s national boxing team—heavyweight division.

“I’m doing my best!” I wailed, as my other foot landed on her ankle. I heard bone crunch and then I was free and running, expecting at any moment to be tackled to the dirt. I rounded the corner into the stairwell and almost collided with an attendant. He motioned toward my hand with his stamp. “Returning?”

He’s lucky I didn’t kill him.

Outside in the cool, uncrowded evening air, we walked past an open tent being used as a dressing room for the male chorus. Most of the men were naked except for tight blue leotards stripped to the waist and in some cases knees and leaving nothing to the imagination.

Cigarettes hung from bright blue faces, bare bottoms and sweat-slicked thighs glinted in the dusk, eyes stared with gloomy resignation.

Gregg wrapped one arm around my shoulders, I took Julia’s hand, and together we walked away from the arena and into the floodlit streets of fair Verona.

Fin de Tour de France by Gregg Simpson

About the artwork: Gregg had just finished creating Fin du Tour de France when Julia and I burst into the hotel room and dragged him out to the Verona arena and the start of an evening that became a family legend—and not in a good way, although we laugh about it now. The pastel celebrates the race to the finish line on the Champs-Élysées in Paris, French flags flying.

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Flamenco by Gregg Simpson

Flamenco

Flamenco is included in Pastel & Pen: Travels in Europe, a non-collaborative collaboration between Gregg Simpson and me. Gregg supplies the artwork (see above), and I write the stories.

About the artwork: Gregg became captivated by flamenco during a trip to Spain in 2010 when we watched flamenco performances in Barcelona, Cordoba, and finally, Seville. He created Flamenco Sketches on the rooftop of our tiny hotel on a dark side street in the center of Seville, the massive cathedral looming nearby.


Flamenco

In a dark theater packed with tourists just like us, we sit clutching the one glass of watered-down Sangria included in the ticket price to the Los Gallos flamenco show.

I worry that the show will not be authentic enough, that we’ll be treated to a weary troupe of over-the-hill dancers too washed up to manage more than a few half-hearted stamps and turns.

I am wrong. Very wrong.

For almost two hours, three male singers, one female singer, three guitarists, three female dancers, and two male dancers grab our throats and squeeze with a relentless fury that leaves us gasping for more.

An angelic-looking young guitarist sits alone at center stage and presents a solo performance that puts the “oo” in “swoon.”

He does things with ten fingers that no human should be capable of. I can barely manage right- and left-hand independence at a slow tempo on the piano. He has ten-finger independence. Each finger plays a different pattern and a different rhythm simultaneously and at blinding speed.

hands and guitar of a flamenco guitarist
Flamenco guitarist

The solo dancers start slow and then build intensity with the pace and intricacy of their footwork. By the time they reach the climax, my heart rate is through the roof, and I am yelling olé like a native.

The male dancer dances with no music—a drum solo with feet that punish the floor with machine-gun precision.

The third female dancer, well into her fifties, is as strong and soulful as the dirt of Seville. She exudes experience with a concerto of jerky, violent movements that leaves no doubt about who is queen of the troupe.

Flamenco dancer — not the one we saw but similar

The singers inspire the dancers who inspire the guitarists who in turn intently watch and react to the footwork of the dancers.

At the finale, each dancer takes a turn improvising, and the audience is finally allowed to take pictures. With cameras flashing and heels hammering, hands clapping, and voices cheering, the tiny theater explodes.

Afterwards, we float into the soft evening air—as devout a pair of converts as ever walked through the doors of Seville’s gold-encrusted cathedral.

Birthday in Rome by Gregg Simpson - abstract painting

Bella Roma Rip-off

Bella Roma Rip-off is included in Pastel & Pen: Travels in Europe, a non-collaborative collaboration between Gregg Simpson and me. Gregg supplies the artwork (see above), and I write the stories.

About the artwork: Gregg created Birthday in Rome in honor of his 70th birthday, which we celebrated a few weeks before stumbling upon the Bella Roma Rip-off. The party atmosphere conjured by the piece reminded me of how we felt before we got the bill at the swanky place overlooking the Piazza del Popolo.


Bella Roma Rip-off

During a recent week-long stay in Rome, Gregg and I try twice to see the Etruscan Museum in Rome. When finally we are successful, we are overwhelmed with pre-Roman bliss.

The place is deserted except for a few tired-looking attendants, but the exhibits! Holy Early Civilization! We are entranced as we stroll from case to case to gaze at the Greek-influenced pottery and household goods that include an amazing selection of women’s mirrors.

I feel a stirring of inspiration—could I consider writing a novel set in Etruscan times? For one thing, women had a great deal more freedom in Etruscan society than they had in the Roman era. I buy a book about the Etruscans and file away ideas for possible revisiting.

After drinking our fill of Etruscans, we set out in search of dinner and stumble into one of the very few negative experiences we’ve had in all our years of travel.

A long walk through a neighborhood with no restaurants (a rare thing in Rome) brings us to the Piazza del Popolo. We’re hungry so, instead of stopping to do a quick Yelp search on my phone, we walk into a lovely restaurant right on the Piazza.

We arrive just as the heavens open—the rain like machine gun fire rattling the massive white canopies arching above the outdoor tables. The very professional and friendly waiter seats us immediately and cannot be more attentive, short of adopting us and taking us home to Mama.

Lulled into a false sense of security, I order a glass of wine without checking the wine menu. The nice waiter suggests a Chianti—I say, why not?

The Chianti is spectacular, and the food we order is good, although a bit on the skimpy side—one shared salad and one plate of shared risotto plus one beer for Gregg and two glasses of the Chianti for me. In my defense, the glasses are huge, and the quantity of Chianti is small—and it tastes really good. The waiter continues to be friendly and joking.

Where are you from? Ah, Canadese, I have relatives in Toronto. Do you know them?

And then, with a flourish, he presents the bill.

I’d estimated maybe €50, since I know the salad and risotto together are about €25. I also know there will be a service charge (the posh restaurants always have one), and the Chianti is a wild card that I figure will cost about €8 a glass (high for me, but it really was good).

The bill is €111.

We’ve been scammed! I look at the itemized bill — €20 per glass for the Chianti and another €17 for the cover charge (more than either one of the dishes we ate).

Ouch! Well, what’s a nice Canadian girl to do? I pay up quickly and then go to our HomeAway apartment rental and write three scathing reviews on Yelp, TripAdvisor, and Google. I then discover that I’m not alone. The average star rating for the restaurant is two, with a many one-star ratings that all say the same thing—scam alert.

Live and learn. We pride ourselves on being smart travelers, but pride goeth before a fall. I will be more careful to check reviews in future.

Siena Explosion

Siena Explosion is included in Pastel & Pen: Travels in Europe, a non-collaborative collaboration between Gregg Simpson and me. Gregg supplies the artwork (see above), and I write the stories.

About the artwork: Inspired by the vineyards and olive groves around San Gimignano, Gregg completed Toscana just before we went to Siena and he almost blew himself up. To me, the piece looks like bits of landscape flying into space, which is a fitting image for my story, as you’ll see!


Siena Explosion

We emerge from a stifling, dark side street into blinding October sunlight that bounces off thousands of pink and white bricks in Siena’s Il Campo, one of the most entrancing piazzas in all of Italy, which is saying something. I am so overwhelmed that I walk right into the middle of the Campo and flop down onto the bricks. They are shiny and smooth after seven centuries of buffing by feet and hooves.

Our first connection with Siena comes on the heels of a near-death experience.

Back up 48 hours and we are driving deep into the hills outside Siena along charmingly bendy, tree-shaded roads lined with villas and affording occasional glimpses of the dazzling Tuscan landscape. Jazz plays quietly on the car stereo. We are heading to an AirBnB for three nights of Tuscan bliss—writing, drawing, walks past ripening vines, simple meals eaten al fresco.

Our host—I’ll call her Maria—has provided us with descriptive directions but no house number. We drive up and down a long road, our cheerful anticipation of the coming Tuscan experience rapidly dissolving into frustration.

Finally, I email Maria—texting being unknown to me at the time—and she miraculously emails back.

We are lost!

Where are you?

Lost.

We connect by phone, she patiently repeats the directions, and finally tells us the house number. We drive back up the same road we’ve just come down. Nothing. Another call.

She is getting impatient with the stupid Canadians, and I’m feeling a little less than charitable with her. Finally, she comes out to the road and flags us down. It turns out that the house number is visible only to cars coming from one direction but not the other. I point out, nicely, that perhaps she might mention that to her guests. She shrugs. We are only the second people to stay at her place. The first guests were French, she tells us, and evidently had a more finely tuned sense of direction.

The small apartment is a bit dank with a lot of mildew crusting the outdoor umbrella, but the view from the bedroom window is spectacular and we are tired.

A night spent under a bedspread that is damp and musty-smelling is a minor inconvenience. We have a small kitchen and, after a few weeks of traveling, are happy to stay put and make our own meals.

The kitchen is equipped with a gas cooker jammed next to a tiny fridge jammed next to a sink with no counter above a tiny dishwasher that doesn’t work. It’s quaint and we make do.

A sheet of glass covers the gas cooker. As I light the burner, I marvel at the ingenuity of humanity. I’ve never seen a glass-topped stove before, but what a novel idea! The flames lick the underside of the glass, and the water takes forever to boil, so I just keep turning up the gas.

We decide to stay in all day, postponing a sightseeing foray into Siena till the next morning. At lunch, I make grilled cheese sandwiches in a frying pan on the glass-topped stove. I’m impressed with how the glass prevents spills from reaching the flames.

Traveling is so enlightening.

In the afternoon, Gregg puts a pot of water on the stove to boil for coffee. I leave him to it and go upstairs to write at a small table I’ve set up to overlook the view.

View of the Tuscan countryside from a balcony with a laptop in front
What a writing room!

Several minutes later, a tremendous cracking sound followed by a yell of terror rocks the villa.

What on Earth? I run downstairs to find Gregg standing knee-deep in shattered glass, his eyes wide with horror, a bloody gouge out of his left ear lobe, slivers of glass embedded in one thumb. I’ve never seen him look so shocked.

My first thought? The stove must be defective. After sweeping up the piles of shattered glass, I actually check the brand of the stove and look it up on the Internet. There are reviews stating that yes, indeed, that brand is prone to blow-ups.

Feeling very grateful that Gregg is not badly hurt, I fire an email off to Maria to let her know what’s happened.

Hi Maria

We’ve had an accident with the stove. The glass top shattered. Gregg was making coffee and had just one burner on. We are not familiar with gas and so we don’t know if there was something we were supposed to do, although it seems odd that the glass would shatter just making coffee. Were we supposed to remove the glass top?

Our Siena experience quickly deteriorates into a series of increasingly inharmonious emails between Maria and us.

She thinks we are idiots for not removing the glass before lighting the gas and demands we pay her €350. We point out that she never told us to remove the glass. She rebuts by pointing out that removing the glass is obvious. How can anyone be that stupid?

Apparently, we can.

Maria acknowledges a modicum of blame and asks for €250. I offer €100. Back and forth go the emails until finally we give up and lay the case before AirBnB.

Gas cooker with shattered glass
The remains of the glass top after it shattered

The upshot is that all costs are paid by AirBnB, and we leave a day early to recover our Tuscan tranquility—and sense of humor—in a different location.

When I tell this story to North Americans, they are all breathless with horrified sympathy. When I mention it to Europeans, they look at me like I’m insane.

Travel is so enlightening.